Registration desk opens! Pick up your vintage CARSTAR swag with proceeds going to Cystic Fibrosis Canada, your opening night t-shirt, your welcome gift, and your name badge.

Harbour Hustle charity walk for Cystic Fibrosis Canada. Join us for a gorgeous waterfront walk where we will also have special guests from the BC Lions along the way!

Opening ceremonies commence in the Victoria Conference Centre which will include special guest singers from the CARSTAR family.

Welcome message from our co-emcee team, Matthew Mauro and Michele Robitaille.

Executive leadership message from EVP and Group President, Michael Macaluso.

Years of Service Awards which will be awarded to all CARSTAR owners celebrating milestone achievements from 10, 15, 20, 25 and 30 years.

This 30th birthday bash will be one you don't want to miss! Were talking live music, custom cocktails, games and some special surprises in store!

Enjoy a delicious breakfast at the Victoria Conference Centre, courtesy of the Fairmont Empress.

Welcome message from our co-emcee team, Matthew Mauro and Michele Robitaille.

Leadership message from Collision President, Sabrina Thring and SVP of Operations and Development, Dave Foster.  

Hear from VP of Marketing, Melissa Kwiatkowski on consumer trends and marketing milestones.

Restore the Star' is a CARSTAR Canada initiative geared at rising the collective profitability and performance of the network. Hear from franchisees in 'Restore the Star' on winning strategies.

Ryan Mandell, Director of Claims Performance Auto Physical Damage Solutions at Mitchell is going to do a deep dive into industry trends and defining the needs for the shop of the future.

Closing message from our co-emcee team, Matthew Mauro and Michele Robitaille.

Enjoy light snacks and beverages, courtesy of the Fairmont Empress.

These breakout sessions have been curated exclusively based on your feedback and for you, our CARSTAR owners. Wednesday breakout sessions will cover, hiring and recruitment strategies, OE certifications and repair logic, body shop finance and EV repair overview.

Enjoy a delicious breakfast at the Victoria Conference Centre, courtesy of the Fairmont Empress.

Welcome message from our co-emcee team, Matthew Mauro and Michele Robitaille.

Dr. Kimberley Amirault-Ryan, Performance Consultant within the NHL, NBA, and Canadian Olympic team, understands what it takes to achieve your highest potential. She'll do a deep dive into the philosophy of embracing challenges and pushing boundaries under pressure. 

The Bermuda Triangle, as it's often referred to as, is the longstanding stakeholder triad made up of the collision centre, the insurer and the OEM. All parties have competing priorities but the ultimate goal of providing the customer with the highest level of service.  Hear from a stakeholder in each group as they touch on the hottest topics plaguing the industry.

Hear from VP of Strategy & Analytics, Tony Mammone on the performance of the CARSTAR network as it relates to industry, along with the biggest takeaways for the system in the year ahead. 

Closing message from our co-emcee team, Matthew Mauro and Michele Robitaille.

Enjoy light snacks and beverages, courtesy of the Fairmont Empress.

These breakout sessions have been curated exclusively based on your feedback and for you, our CARSTAR owners. Thursday breakout sessions will cover, estimating, OE parts profitability and the future of claims handling.

These outstanding events are made possible by our valued vendor partners. Don't miss out as we enjoy some lunch as we connect with our vendors on their latest and greatest products and services.

We're throwing it back with our 90's themed gala as we recognize the highest performing franchise partners in the CARSTAR network. Join us as we celebrate in style with a special sports themed auction for Cystic Fibrosis Canada and capping off a fantastic week of 30th anniversary festivities!