RESORT DETAILS

Hotel

The host resort for the CARSTAR 2025 President’s Club is the Fairmont Mayakoba in Playa del Carmen, Mexico. A secluded 5-star sanctuary where nature and warm hospitality reign supreme, the newly renovated resort is located within and surrounded by a 595-acre tropical jungle, home to an abundance of diverse flora and wildlife. Crystal-clear canals, a tranquil lagoon and hidden cenotes weave through the landscape, leading to a pristine Caribbean coastline that embraces this private paradise. Explore hidden trails, navigate mangrove-lined canals by boat, tee off at the world-renowned El Camaleón golf course, or simply relax on the beach and take a dip in the turquoise sea or in one of our many pools.

You will receive confirmation of your accommodations two (2) weeks prior to the event.

CARSTAR will provide you one (1) hotel room for you and your one (1) guest for the nights of October 16th, 2025 – October 19th, 2025 at the Fairmont Mayakoba including applicable taxes and resort fees. At check-in, you will be asked to provide a credit card for your incidentals, such as telephone calls, movie rentals, mini-bar charges, meals outside of official CARSTAR 2025 President’s Club events, laundry and non-included activities. These items will be at your own expense. The credit card will also be used for any accommodations booked outside of the event nights mentioned above.

Please be sure to settle your account with the hotel prior to check out.

You are responsible for arranging transportation to/from Cancun International Airport (CUN)

Address

Distance from Cancun International Airport (CUN)
Distance from Fairmont Mayakoba: 30 Miles
Phone Number: +52 (998) 848 7200

Resort Address
Fairmont Mayakoba
Carretera Federal Cancun-Playa del Carmen Km 298. Solidaridad. Quintana Roo. Mexico, 77710.
Tel: +52 800-540-6088

Some Key Resort Features Include:

Picture perfect white sand beaches
Exclusive on resort dining options 
Par 72 championship course
Beauty salon and spa
Resort shopping

Check-in/Check-out
Check-in: 3:00pm
Check-Out: 12:00pm

Guestroom Features and Amenities

Room Features

  • Air conditioning with individual climate control and ceiling fan
  • Balcony or terrace seating
  • In-room safe
  • Slippers, bathrobes and scale
  • Blow dryer & makeup mirror
  • Le Labo Rose 31 toiletries: Shampoo, conditioner, body lotion and shower gel

Food and Beverage 

  • Refreshment center: Nespresso coffee machine and tea kettle
  • 24-hour concierge service

Internet and Phones

  • High-speed internet access
  • In-room business center amenities: CComputer data port, ergonomic chair, desk with business amenities, and telephone with voice-mail

Entertainment

  • High-definition flat screen TV with Chromecast

Resort Amenities

Amenities and Services Included

  • Valet Parking included in their stay (one car per room)
  • Picture perfect white sand beaches
  • Fitness center
  • High-speed wireless Internet access.
  • Exclusive on resort dining options

Dining

From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing just for you.

Restaurants

  • Bassano - Discover innovative Italian comfort fare featuring big flavor in every dish. Enjoy fresh pastas, risottos, and delectable main plates and a beautifully designed outdoor pizza bar and oven. Open daily from 5:00 pm - 10:00pm.
  • La Cantina - Welcome to La Cantina, a classic bar where you can relax and enjoy authentic flavors of Mexico. Kick back in a cozy atmosphere, sip the well-known Margaritas, and snack on traditional antojitos. Chefs create dishes using fresh, natural, and local ingredients to achieve a real experience of Mexico’s legendary gastronomy. Open daily from 12:00 pm - 11:00 pm. 
  • La Laguna -  Located by the main pool, La Laguna’s authentic menu features incredible flavors, traditional herbs, and fresh ingredients. Inspired by ancient Mayan culture, the magnificent setting mixes a welcoming atmosphere with natural art, colorful fabrics, and a refreshing bar. Open daily for breakfast from 7:00 am - 11:30 am and open daily for dinner from 6:00 pm -11:00 pm.
  • Fuego at Maykana - Fuego, located in front of our spectacular Maykana Beach Club, provides the perfect spot for outdoor dining with favorites cooked on our rustic wood fire grill. Enjoy fresh vegetable dishes straight from the garden—think avocado, yucca, elote, and Oaxacan squash. Explore our raw menu for the freshest tuna tartare and delectable Caribbean chac chí. Open daily from  5:00 pm - 10:00 pm.
  • Tauro Steakhouse - Tauro sources the best cuts and vegetables, elevating them with well-seasoned and deeply flavored sauces. The steakhouse features an in-house dry-aging program, raw bar, and prime cuts. With handcrafted, top-shelf cocktails and a martini bar, Tauro offers unique and unforgettable dining. Open daily from 6:00 pm - 11:00 pm.
  • Sweet Spot - Colors, textures, and flavors are waiting for you at the Sweet Spot. Located at El Pueblito, this little space bulk style offers a variety of candy, chocolate, gummies, cake-pops, Mexican treats, and spicy snacks for you and your family. Open daily. 
  • Gaia at Maykana - It is a seafood delight inspired by gratitude and is poised to bring elements of the sea to Maykana.  As Earth is 71% water, Gaia will feature fresh, local seafood from Mexico as well as other parts of the world displayed in the front of the restaurant for guests to admire. Open daily 6:00 pm - 11:00 pm.
  • Brisas at Maykana - A fresh à-la-carte breakfast transitions into an all-day menu by noon. Highlights include mezze, Mediterranean shareable bites, and tropical cocktails. Feel the peace and tranquility present at the connecting point where Mexico meets the Caribbean. Open daily for breakfast from 8:00 am - 11:00 am, lunch 12:00 pm - 5:00 pm and dinner 5:00 pm - 10:00 pm.
  • Ki Beach Bar & Korean BBQ - Ki” is Mayan for friendship and Korean for yummy, and offers a vibrant daytime beach bar. At night, an intimate Korean grill experience unwinds. Kick back and take in the ocean breeze while sipping tropical-inspired cocktails and savoring Korean barbecue. Open daily, 1st Sit starting 6:30pm, 2nd Sit Starting 8:30 pm. *Reservation required*
  • Hix Bar & Lobby Lounge - Set on a terrace overlooking our serene canals, this inviting spot feels like a modern Mexican hacienda deep in the jungle. Enjoy the freshest made-to-order sushi as you take in sweeping views. Sample sophisticated shareable plates like salmon tostadas, poké bowls and taco temakis. Open daily 11:30 am - 12:00 am.
  • Las Olas Pool Bar - Cool off with a refreshing iced-coffee, Mai Tai or frozen daiquiri in our swimming pool. Take casual drinks to the next level with underwater seating. The alluring swim-up pool bar beckons like an oasis of refreshment amidst a shimmering aquatic sanctuary. Daily Open, Pool 7:00 a.m. – 7:00 p.m, bar, 12:00 pm - 6:00 pm.
  • In-Suite Dining - Enjoy delightfully elevated dining without having to leave the privacy of your room or suite. Our Riviera Maya-inspired menus are available around the clock for delivery to your door. Morning Service 6:00 a.m. - 11:00 p.m, Afternoon Evening Service 11.30 a.m. - 11:00 p.m, Late Night 11:00 p.m. - 6:00 a.m, Minibar 9:00 a.m. - 5:00 p.m.

For Your Convenience 

  • Onsite gift shop and convenience store
  • Clothing store
  • Beauty salon

Transportation Options

Cancun International Airport (CUN)
Distance from the Fairmont Mayakoba: 30.0 Miles
Phone Number: +52 (998) 848 7200

On-Property:

  • Car rentals - Largest Rental Car Center in Cancun, BIG Brands and Local Agencies
    Open 24 Hours / 365 Days, CUN Airport Authorized Car Rentals

Nearby:

  • Ado bus services - Direct route service from the airport. Guaranteed seats. NO luggage restrictions. Up to 70 services a day. 

Resort Parking 
All Fairmont Mayakoba guests have Valet Parking included in their stay (one car per room)

Travel Information
CARSTAR will reimburse you and your one (1) guest for the following expenses relating to the CARSTAR President’s Club 2025:
Ground transportation to/from the airport (taxi/Uber/parking/etc.)
Commercial roundtrip airfare between CUN and your home city for the President’s Club

ARRANGING YOUR OWN FLIGHTS

Please contact Mark Mcutchen at KING ROSE TRAVEL to book flights for yourself and your one (1) guest. It is recommended that you book your flights once you have submitted your registration and have received your confirmation letter. Please refer to your hotel check in and check out dates when booking flights. 

Travel agent contact information:

Mark Mcutchen
KING ROSE TRAVEL
P:  905-5445580
E: mark@kingrosetravel.com
W: www.kingrosetravel.com

In the heart of a tropical jungle, surrounded by natural lagoons, you’ll find Fairmont Spa at Fairmont Mayakoba – a mystical backdrop for an unforgettable spa experience that recalls the textures, colors, and scents of ancient Mayan culture. Relax with a signature full body massage designed to help you connect to your own inner energy, or spend time with your significant other with one of our pampering couples’ experiences. Finish your visit with an open-air soak in our therapeutic vitality pool or our invigorating sea-mineral pool.

Open daily from 8:00 am - 8:00 pm.

Body treatments

  • Deep exfoliation treatment
  • Full body massage
  • Detoxification
  • Hydrating body and facial treatments

Massages (couple massages available)

  • Side by side relaxing massage
  • Excusive private retreat in a spa suite with private balcony and bathroom where you create your own experience
  • Purification and signature clay masks

Facials

  • Deep pore, stress relief and repair, anti aging, aromatherapy and moisturizing

Hand and foot treatments

Manicures and pedicures with gel polish

Hot stones

Haircuts and nourishing hair treatments

Makeup services

Waxing services

El Caraleon Golf Course 

The El Camaleón Golf Course at Mayakoba combines stunning natural beauty and world-class golfing. Designed by Greg Norman, its 18 holes wind through mangroves, lagoons, and oceanfront views. Crafted to challenge and delight players of all levels, it offers an unforgettable experience where the jungle meets the sea.

Monday - Sunday 7:00 am - 4:00 pm

Telephone: +52 8005406088

Email: mayakoba@fairmont.com

Dress Code

Dress code ensures Mayakoba’s standards: proper golf attire required.

 

Learn to Windsurf
Experience the excitement of windsurfing at Fairmont Mayakoba, where turquoise waters and expert instruction create the perfect setting for adventure.
 

Sunrise Paddleboard
Paddleboard the shore of Mayakoba while enjoying the weather and the turquoise water.


Culinary Experiences
Mexican-style kitchen for an interactive cooking experience, providing insight into longstanding cooking techniques and cultural traditions from Riviera Maya. Enjoy a curated selection of cocktails, wine and beer as you prepare dishes alongside seasoned chefs, then indulge in your delicious meal as you take in the lively atmosphere. Guests are presented with an array of local menu items to design a menu specifically for individual palettes.


Boat Tour through the Mayakoba Canals
With over 240 animal species living in Mayakoba this is one of the highlights of the resort. Onboard a boat you will join a guided tour by the hotel’s Tatich-Ha (Mayan guide in the Mayan language). Spot different species of birds, reptiles and discover the different varieties of mangroves that can be found around the property and its importance in coral reef conservation while learning all there is to know about the nature wonders of Mayakoba.